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Hi, this doesn't sound right. We want to take a closer look into this for you. Please send a quick note to t. Also, have you tried uninstalling and reinstalling the app? Be sure to do this for the best usage of the Uber app. The app has improved a lot over the years however accepting reservations is far from reliable. Worse yet they count the trip not provided against my acceptance rate which could hurt my rating. Also on my way to pickup reservations the trip drops off and I have lost the trip also losing money, time and gas.
The last trip my screen told me finding trips instead of giving me the navigation route as if the trip never existed. I had also turned on Waze and that got me to my destination and I picked up the customer and only then did the Uber app begin working again showing me I still had the trip.
So again these problems and the lowering of my acceptance rating has made me hesitant to accept further reservations going forward. Customer service was useless when I relayed the problem and said they would note my account but never corrected my acceptance rating which is very disappointing. He seemed desperate to get to the airport so I agreed to take him. To say I was upset would be putting it lightly!!! This is such a shame since I love to meet people and drive my car!!!
Hi there, we're sorry to hear about your experience the trips. We want to look into this for you. Please contact our Support team at t. The developer, Uber Technologies, Inc. The following data may be used to track you across apps and websites owned by other companies:.
Compatibility iPhone Requires iOS Price Free. Wallet Get all of your passes, tickets, cards, and more in one place. Family Sharing With Family Sharing set up, up to six family members can use this app.
Siri Get things done within this app using just your voice. Featured In. HOW TO. Uber puts everything you need right on your wrist. More By This Developer. Uber Eats: Food Delivery. Uber - Driver. Uber Freight. Uber Eats Orders. Uber Eats Manager. Tap "uber. Tap Get. This should be to the right of "Uber. After doing so, your Uber download will begin.
Your download may begin without needing your Apple ID credentials. Method 2. Tap Go. Tap "Uber. This will be in the top right section of your screen. Tap Accept if prompted.
Once you do so, your app download will commence. Yes, it doesn't matter. You can use any phone, just as long you have downloaded the app. Follow the instructions above. Not Helpful 2 Helpful 1. You may be unable to because it is not available on some platforms or different types of phones yet. Not Helpful 0 Helpful 0. Include your email address to get a message when this question is answered. After downloading the Uber app, you'll need to sign in on it with your Uber credentials before you can use its services.
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